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Warranty Registration

Please register your warranty within 28 days of purchase to guarantee cover.
Simply fill out the form below and click submit.

Unwanted Reactions
Our devices are FDA-cleared and suitable for all skin types. On the rare occasion an unanticipated reaction occurs, please email customerservice@thelight-salon.com immediately, with a photograph and details of the reaction. Our expert team are on-hand to provide you with the necessary after-care support and guidance. We will also ask you to complete an adverse event reporting form, so we are able to document and monitor the issue accordingly.

Standard Warranty
Under normal use this product is guaranteed for 2 years after its original purchase date against manufacturing defects in materials or workmanship.

Warranty Exceptions
The lithium battery is guaranteed for 1 year after its original purchase date against manufacturing defects in materials or workmanship.

This warranty extends only to the original purchaser.

This warranty does not cover damage caused by the following:
- Accident, misuse, abuse or alteration
- Servicing by unauthorised persons
- Connection to incorrect power sources
- Use with unauthorised accessorie

Device Details

Point of Purchase
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