The Light Salon
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Privacy policy

 

Privacy Policy

Effective Date: May 16, 2018

1. How does this Privacy Policy apply?

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (i.e., where we are a controller).

2. Personal information we collect.

We collect various personal information regarding you or your device. This includes the following:

Information you provide on our in-salon consultation forms or Kitomba booking system; when you purchase vouchers from our online store; when you sign up to our newsletter via the website, specifically email address, first name and last name. With voucher purchases, we receive a portion of your payment information from our payment processor, Stripe, (such as the last four digits, the country of issuance and the expiration date of the payment card).

3. Personal information you provide

When you use our Services, we collect information from you in a number of ways.  For instance, we ask you to provide your name and email address to register and manage your Account. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. You might also provide us with information in other ways, including by responding to surveys, submitting a form or participating in contests or similar promotions.

4. How we use your personal information

We use the personal information we obtain about you to:

Create and manage your online purchases, provide and personalize our Services, process payments and respond to your inquiries.

Communicating with you. Communicate with you, including by sending you emails about your transactions.

Promotion. Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of The Light Salon and our partners and measure the success of those campaigns.

We process your personal information for the above purposes when:

Consent. You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.  

Performance of a contract. We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform our contract with you or take steps at your request before entering into one.

5. How we share your personal information

Process payments. We transmit your personal information via an encrypted connection to our payment processor (Stripe). 

We would never share your personal information with a 3rd party.

6. Your rights and choices

The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.

You can access, update, change or delete personal information by contacting us at hello@thelight-salon.com to request the required changes.

You can also elect not to receive marketing communications by following the unsubscribe instruction in any communications.

7. Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our sites. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our site before they take effect or directly sending you a notification).

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit.  This will help ensure you better understand your relationship with us, including the ways we process your personal information.

8. How to contact us

If you have questions, comments or complaints about this Privacy Policy or our privacy practices or if you would like to exercise your rights and choices, please email us at hello@thelight-salon.com, or write to us at the addresses below:

LFHM Limited
Herons
New England Lane
Rye
East Sussex
TN31 7NT