Shipping policy
UK Orders
Delivery is free for all online orders over £50 (UK Mainland Only). Please allow up to 5 working days for delivery once your order has been shipped.
France Orders Delivery is free for online orders over €150. Where possible, we offer the option to pay for VAT & Import Duties at checkout (DDP).
Low cost items sent by Royal Mail may be liable for VAT & Import Duties at customs (DAP). You will be required to pay these charges before goods are released. Please allow 2-7 working days for delivery once shipped (dependant on location).
EU Orders Where possible, we offer the option to pay for VAT & Import Duties at checkout (DDP).
Low cost items sent by Royal Mail may be liable for VAT & Import Duties at customs (DAP). You will be required to pay these charges before goods are released. Please allow 2-7 working days for delivery once shipped (dependant on location).
US Orders
Delivery is free for online orders over $250. Please allow 2-7 working days for delivery once shipped (dependant on location).
Australia Orders
DHL Express delivery is £25. Please note that Import Duties are payable for orders over $1,000AUD – we provide an option to pay these at checkout (DDP). Allow up to 10-14 working days for delivery once shipped (dependant on location).
Hong Kong Orders
DHL Express delivery is £25. Please allow 2-7 working days for delivery once shipped (dependant on location).
Other Destinations
Delivery rates for destinations not listed above are shown at checkout. Please note that Taxes & Import Duties may be payable at customs. Please allow up to 10 working days for delivery once your order has been shipped.
Unfortunately we are unable to guarantee delivery on a specific date. However, we will do our best to assist with any special requirements. Please feel free to email us at customerservice@thelight-salon.com